Customer Engineer Training Course
We are delighted to offer engineer training courses in our demo room in Basingstoke which cover everything from basic fault finding to carrying out a full preventative maintenance service on our strapping machines.
Gordian Strapping provides specialist training designed to equip engineers with the knowledge and confidence to keep OMS and StraPack machines running at their best. Each course is practical, hands-on and tailored to the customer’s industry, equipment and specific requirements.
Core training areas include:
- Machine overview and key components
- Cycle sequence and operation
- Strapping head rebuilds
- Adjustments and setup
- Fault finding and troubleshooting
- Maintenance procedures
Courses typically run for 4–5 hours and can be delivered either on-site or at our head office.
Our training goes beyond standard programmes by focusing on real-world challenges engineers face every day. Sessions cover common faults, preventative maintenance best practices and machine-specific nuances to ensure engineers gain practical experience they can apply immediately.
This approach delivers measurable results:
- Increased uptime through faster fault resolution
- Reduced breakdown risks with proactive maintenance
- Improved safety and confidence in machine operation
- Consistently positive feedback from engineers across the UK
Training is only the first step. We provide ongoing technical support to ensure engineers can continue to apply their knowledge effectively, whether that’s over the phone, via video, or through access to the latest machine updates and technical information.
This commitment ensures training remains relevant, up to date, and continues to deliver value long after the session ends.
Testimonials
Book the engineer training course today
Book the training course by using the form or give us a call during normal working hours (Mon-Fri 0900-1700 GMT) on our customer services direct number: 01256 394444.