With any output-based business, time is money, and if a machine breaks down, it can have serious consequences for your bottom line.
Which is why it pays to have a service contract with us.
Our team of experienced technicians will be on-site as soon as possible to get your machines up and running again. We offer same-day or next-day service, so you know help is just around the corner when you need it. Plus, regular maintenance visits which can help to extend the life of your machines and keep them running at peak efficiency.
What's included in the service contracts?
12 Month Warranty
We provide full breakdown cover against faulty or defective parts, labour free*
Onsite Support
If you are having difficulty with a specific issue our team can come in to assist you
Opportunity For Training
We offer training from our Basingstoke office on how to use and maintain your machine
Access To Spare Parts
Our engineers store a range of spare parts in their van, meaning they can quickly resolve issues.
Planned Preventative Maintenance
We follow the manufacturing guidance by scheduling regular upkeep for your machine
*Excluded from this warranty are wear parts, and any faults caused by misuse, abuse, neglect or accidental damage where charges will apply. A chargeable annual service contract must also be in place from delivery of equipment.
The sensible decision for your business
Reduced downtime and increased productivity
Excellent response times
Cost savings due to preventive visits
Extend the life of your machine
Access to certified experienced engineers
Vital for achieving OEE goals, or those with WCM ambitions
Take a deep breath... we're here to bring a calmness to your operations
Peace of mind knowing your equipment is being taken care of by experienced professionals
Increased confidence in your production output quality
Lower stress levels knowing you have reliable support when needed most
Has all this talk of saving money whetted your appetite? If so, get in touch with us today to discuss setting up a service contract on your Gordian machine.
If you’re new to Gordian, check out our machines here. We’ve got an introduction to the best strapping machines in 2023, and the same with wrapping machines.
